Vehicle Dispatch

Dispatch of customer orders

S.S FOOTCARE supplies footwear to retail and wholesale customers. Depending on the order and destination, goods may be sent through a road transport vehicle or a third-party logistics provider.

Vehicle reference

For a dispatched consignment, our order records may include the vehicle registration number, dispatch date, customer/order reference, invoice number and delivery destination. A vehicle number in an SMS is provided to help the intended customer identify the consignment; it is not, by itself, proof of delivery or proof of an amount due.

Dispatch and freight records

• Customer order and invoice reference
• Vehicle registration number recorded for the consignment, where available
• Dispatch date and destination
• Applicable transport or freight charge, if agreed for that order
• Any invoice balance remaining unpaid

Need to confirm a dispatch?

Contact our support team with the vehicle number and invoice/order reference. Do not share OTPs, passwords or full payment card details.

Contact Payment Support